Discover for yourself how the world of customer contact is transformed with Apptime!
Apptime is the mobile app for professionals in customer contact, which has been specially developed to motivate, inform and give your employees the recognition they deserve.
Apptime connects to your existing systems and gathers all your information in a clear and orderly manner. This way, employees can access up-to-date work schedules, news and KPI reports. They can easily swap shifts with co-workers too.
Too many systems
You still see it in companies and organizations: the work schedule is in Excel or in a separate planning tool. Does anyone need to swap shifts? The employee must then contact another colleague by phone or WhatsApp. Record-keeping of the worked hours goes through a different system. And then there is usually the intranet, where internal company information is found in all shapes and sizes.
One layer on top of existing systems
Apptime collects information from underlying applications and systems, making it easily available to the user. Naturally, it can be customized to match your company brand. Apptime is theapp for a company’s daily business, and a most efficient management tool for customer contact professionals that motivates, informs and gives employees the recognition they deserve.
Links with major players
Apptime can now link with all major players that have Workforce Management (WFM) modules available in their software solutions, such as Genesys, Verint and NICE.
Developments are ongoing and we are constantly expanding Apptime with new functionalities.