Knowledge

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Latest blog posts

Marketing, e-commerce en klantcontact: alle drie zijn ze nadrukkelijk met elkaar verweven. Er wordt bovendien steeds meer over

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People’s patience curve is shorter – businesses are expected to adapt

Robotisation is a form of automation where an increasing number of tasks are performed by software robots, also

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Discover exactly which business processes you can robotise with RPA

"My name is Frank Philippa and since 1 February I am officially part of the Pegamento Team. I

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Frank Philippa starts at Pegamento to professionalise contact centres