People’s patience curve is shorter – businesses are expected to adapt Marketing, e-commerce en klantcontact: alle drie zijn ze nadrukkelijk met elkaar verweven. Er wordt bovendien steeds meer over Read more People’s patience curve is shorter – businesses are expected to adapt
Discover exactly which business processes you can robotise with RPA Robotisation is a form of automation where an increasing number of tasks are performed by software robots, also Read more Discover exactly which business processes you can robotise with RPA
Frank Philippa starts at Pegamento to professionalise contact centres "My name is Frank Philippa and since 1 February I am officially part of the Pegamento Team. I Read more Frank Philippa starts at Pegamento to professionalise contact centres