What we do

We provide technology that enables our customers to access data through their preferred senses.

With our services, we approach the person behind the screen as a human being. We do this through the senses: hearing and seeing, and in the future perhaps also through feeling, smelling, and tasting. Whether it is in relation to our concepts around robotisation through image recognition technology or knowledge bases: We reach humans through the senses and we address a human gift that machines do not possess: Intuition.

Intuition, in our view, is not about selecting the right answer. It is about instinctively understanding which information is most relevant and acting accordingly. This uniquely human skill is actually also a type of sense. The 'sixth sense', perhaps. At Pegamento, we call this the Human Lead. All our products, services, and innovations are designed to improve the Human Lead. This is what distinguishes Pegamento from traditional ICT parties and consultants.

We provide technology that enables our customers to access data through their preferred senses. We then help them process this data and turn it into actionable data so that they are optimally informed. Based on this actionable data, they can decide, act, and communicate.

Innovation in contact by:

Seeing

New insights with image recognition, computer vision, text-to-speech, and emotion detection

Hearing

Optimal customer contact with contact centre technology and speech analytics

Thinking

Let artificial intelligence do the hard thinking work for you

Doing

Reduce employee workload with our management products and control technology RPA

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