We don't often stop to think about it, but we are already using artificial intelligence (AI) on a ... meer lezen

A good product is no longer enough. You also need great (customer) service. And that service is not ... meer lezen

Marketing, e-commerce en klantcontact: alle drie zijn ze nadrukkelijk met elkaar verweven. Er wordt bovendien steeds meer over ... meer lezen

Robotisation is a form of automation where an increasing number of tasks are performed by software robots, also ... meer lezen

"My name is Frank Philippa and since 1 February I am officially part of the Pegamento Team. I ... meer lezen

Kramp has selected Pegamento as the party it wants to work with to upgrade their customer service from ... meer lezen

Dozens of children of employees of the company Pegamento were surprised with their own paper payslip and ''salary''. ... meer lezen

On Monday 1 November, physiotherapist Joris and business expert Frank went live with their digital coach NuBeter. It ... meer lezen

Customer contact, via every channel available to the customer, is our passion. To offer telephony and contact centre ... meer lezen

Until recently, Erik Jansen worked at Microsoft as Senior Specialist Data & Artificial Intelligence. Now he is working ... meer lezen